Terms of use

What Filed is

Filed is a service for capturing receipts, reading their details with AI, checking them and keeping them in an archive you can search, export and (when available) sync to your accounting software. By creating an account you agree to these terms and to the privacy policy.

Your account

• You need to be 18 or over, or using the service on behalf of a business.
• Keep your password to yourself. What happens on your account is your responsibility, so tell us straight away if you think someone else has got in.
• One person per account for now. Shared team accounts arrive with the Business plan.

Plans and payment

• Plans: Solo (A$9 a month plus GST) and Business (A$25 a month plus GST), billed monthly in Australian dollars by card through Stripe. Reading receipts starts once the first payment goes through.
• Cancelling: any time, from Manage billing in the app. A cancelled plan runs to the end of the month you've paid for, and your receipts stay viewable and exportable afterwards. We'll give at least 30 days' notice of any price change.
• Failed payments: if a card payment fails, Stripe retries it for a while and the app keeps working; if it keeps failing the plan ends and reading pauses until it's sorted.
• Prices shown are plus GST unless stated otherwise.

Fair use

Use Filed for your own business records. Don't upload things that aren't yours to upload, don't try to break in, and don't run scripts against it. To protect the AI reading service from runaway use there is a daily reading limit on every plan that no normal business will ever reach.

Your receipts are yours

Everything you upload stays yours. You give us permission to store it, send it to the AI reading service, and show it back to you, which is the service. You can export all of it as a spreadsheet at any time and delete it at any time.

Accuracy, and what we're not

The AI reads receipts well, but not perfectly, which is why every receipt shows you the picture beside the fields before it's filed. You are responsible for checking what's filed. Filed isn't an accountant, a tax agent or a substitute for one: nothing in the app is tax advice, and the GST treatment and categories it suggests are suggestions. Check anything you're unsure about with your accountant or the ATO.

Keeping the service running

We work hard to keep Filed available and your data safe, and we back it up regularly, but we can't promise it will never be down or never lose anything. Keep exporting your records if they're critical to you. To the extent the law allows, Filed is provided as is, and our liability to you is limited to what you've paid us in the three months before a problem. Nothing here removes rights you have under the Australian Consumer Law.

Ending things

You can delete your account whenever you like from the account menu, and everything goes with it. We can close accounts that break these terms, and we'll give you a chance to export your records first unless the breach is serious.

Changes and law

If these terms change in a way that matters we'll tell you in the app before it takes effect. These terms are governed by the laws of New South Wales, Australia.

Questions: support@filedreceipt.com.